Contact information

Contact SEISSO

Customer support

Phone support: We currently provide customer service by email and the website contact form. A public customer-service phone line is not currently available.

Customer care hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET), excluding public holidays.

Expected response time: We aim to reply within 2 business days. Messages received outside customer care hours are reviewed on the next business day.

For order and delivery help

Please include your order number and the email used at checkout. For a damaged, defective, or incorrect item, also include clear photos of the item, packaging, and shipping label.

Complaints

If an issue has not been resolved, email us with the subject line Complaint – Order [number] and include the earlier correspondence.

Business correspondence

Legal business name: ISEEBIZ TECHNOLOGY COMPANY LIMITED
Customer-facing brand: SEISSO

Business correspondence address:
RM18, 27/F HO KING COMM CTR
2-16 FAYUEN ST
MONGKOK, Kowloon
Hong Kong SAR

This is a business correspondence and privacy-contact address. It is not a retail store or a return warehouse. Please contact us before sending a return; approved returns receive the correct return address and instructions.